![]() ![]() Visit our online LSC Service Center day or night to look up helpful documentation, submit a ticket or open a live chat with one of our agents or, you can always give us a call at 832.813.6600 (toll-free 866.614.5014). If you need assistance, the OTS Service Desk is open 24 hours a day, 7 days a week, 365 days a year (366 days during a leap year!) to meet the ongoing needs of our students, faculty, and staff. ![]() OTS Service Desk | Student Resources | Faculty and Staff Resources | General Info | OTiS Get IT Help Around-the-Clock Users attempting to log in after the end of life will be unable to access the application and will see a message instructing them to update or contact their administrator.The Office of Technology Services (OTS) serves the information technology needs of Lone Star College. Users must update to the 64-bit version or begin using Work for Web to avoid a service disruption. The current (and last) 32-bit version is 7.16 and will reach End-of-Life on October 8, 2022. The 8x8 Account Settings application is for Non-X Series users only and is a mandatory supplemental application to continue having the ability to adjust Voicemail settings, Call Forwarding rules, E911, and more. Note for IT Admins: As of v 7.0, IT admins leveraging the EXE installer on Windows should consider updating firewall and antivirus rules since the Desktop application now features a new app file name and path on the disk. Minimum 1.5 Mbps down/up or better (broadband wired or wireless)įor a complete list of requirements, refer to the Technical Requirements. ![]()
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